酒店英语面试常见问题最新9篇

1、 您认为您的岗位职责有哪些？下面是小编精心为大家整理的9篇《酒店英语面试常见问题》，亲的肯定与分享是对我们最大的鼓励。

面试问题

酒店英语面试常见问题 篇一

Work experience is the type of workyou've done in the past. If you haven't started working yet you can say"Right now I'm still a sstudent." or "I'm a recent grad andIhaven't started working yet." In the second sentence, "recentgrad" is short for "recent graduate" and means that you havejust finished school. 面试问题

请告诉我你过去的工作经验，工作经验就是你过去所做的工作。如果尚未开始工作，就可以回答“Right now I'mstill a student.”（现在我还是个学生。）或者说“I'm a recentgrad and I haven't started working yet.”（我刚刚毕业，还没有开始工作。）“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。

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Second One:What's your greatest weakness? 面试网

This is apopular question that western employers like to ask to make candidates nervous!In fact, they ask this to know how you respond to a difficult question. Youshouldn't answer by telling your greatest weakness since you might not get thejob! Instead, you can tell them something that isn't directly related to thejob position. qzm4

你最大的缺点是什么？西方老板特别爱问这个问题，让面试者感到很紧张。事实上，他问这个问题是看你对棘手问题的反应。你没必要如实回答你的弱点，因为那有可能让你得不到这份工作。相反，你可以告诉他们一些与工作不直接相关的事情。

面试网

Third One: Why do you feel you are qualified for this job?

This question is a good opportunity to brag a little bit. You should talk about some extraskills you have that maybe wasn't included in your resume, or talk about yourgreatest strength in more detail.

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你为什么觉得自己胜任这份工作？这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的技能；或者是再详细强调一下你的特长。

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Fourth One: Whatkind of salary did you have in mind?

Salary is howmuch money you earn, usually per year. When asked this, it's best to answerwith a salary range or approximation and not an exact figure. This shows thatyou are familiar with the industry if you know what the approximate salaryshould be. 求职信息

你期望的薪水是多少？“salary”就是你赚多少钱，通常是年收入。回答这个问题时，最好说出一个大致范围，而不是一个确切的数字。如果你能说出这个工资范围，那就说明你对此行业非常了解。 求职面试

Fifth One: Ifhired, when could you start work? 求职信息

When answeringthis it's best not to say you can start right away. This might make you seemvery desperate for a job. A safe answer would be "I can start at thebeginning of next month."

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如果雇佣的话，你什么时候开始工作？回答这个问题时。一定要注意！不要说我马上可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常保险的回答可以是“I can start atthe beginning of next month.”（我下月初可以开始上班。） qzm4

Sixth One: What kind of work does the posi-tion involve?

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You can ask thisto clarify exactly what kind of work you'll be doing.

面试问题

这个职位包括哪些工作？通过问这句话，你可以清楚地了解到你的工作内容。

酒店面试英语自我介绍 篇二

My name is . I'm (years old)。 I was born at Sh酒店面试英语自我介绍范文nxi Province. I'm very proud of being here to meet you. Then I will introduce myself brifely. I graduated from Repast Administration Department，Xi'an Foreign Affairs College. During the past 二 years I got many basic professional knowledge. I like singing，drawing(painting)。 As far as I'm concered I am honest optimistic person and I could work under some pressure. That's all !Thank you !

酒店面试英语自我介绍 篇三

Good morning, ladies and gentlemen! It is really my honor to have this opportunity for an interview. I hope I can make a good performance today. Im confident that I can succeed. Now I will introduce myself briefly. I am 26 years old. I was graduated from Shenyang University, majoring in hotel management. 求职面试

After graduation, I began working in a 3-star hotel as a Room Attendant. After one year’s hard-work, I had the chance to work in Inter Continental Shenyang Hotel as a bellboy. This is a five-star hotel located in the center downtown of Shenyang, with 24 floors and 297 luxury suits, this hotel is highly influential in Shenyang with high occupancy rate. During this 2-year working experience in this hotel, I have gained a lot. But I want to change my working environment, Id like to find a job which is more challenging. So I come here to compete for this position. 面试问题

I think Im a good team player and a person of great honesty to others. Also,I am able to work under great pressure. I am confident that I am qualified for the poition in your company.

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That’s all. Thank you for giving me the chance qzm4

酒店面试问题及回答 篇四

机智对答 1.Tell me about yourself.

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这是一个面试问题中的经典头道开胃菜。 面试网

这个问题主要考察求职者的个性是否符合酒店的企业文化，

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所以回答的时候要尽量贴近这个酒店的情况来推销自己的特点。

比如酒店行业，那么你就该回答：

I really like the hotel industry,

面试网

I think the hotel is my best friend.

总之是要找到自己跟这个酒店的一个切合点，让面试官了解你充分适合这个环境。 礼仪

2.What are your three greatest strengths? 求职面试

回答这个问题的时候不可以含混不清，不可以只是简单回答 求职面试

“I’m really organized, punctual and

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get along well with others.” 求职信息

简洁、精炼，找到这个酒店所看重的特长，是回答这个问题的关键。

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但是如果应聘者是一个销售精英，可以说：

“I think my strongest strengths are

aggressive, hard working and

communicative.” 求职信息

总之，需要考虑到应聘酒店及职务的需要来选择表现自己的优势。

3.What are your three greatest weaknesses? 求职信息

老板都愿意找到一个了解、热爱工作，并能够为酒店创造价值的员工。

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所以不要很诚实的把自己的毛病暴露出来，而是要策略的选择一些能够为自己加分的缺点。

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4.Why are you interested in working for our hotel? qzm4

这个问题主要考察应聘者是否对这个工作进行了了解， 求职面试

或者是否真正有兴趣，所以需要围绕整个酒店的具体情况，让面试官知道你很清楚这个酒店的运营模式，以及对这项工作非常积极。 qzm4

因此不要以“It seemed like a good career move”为开始。

如果能有一些实际问题回答的话，就会更大程度地得分，可以这样回答： 面试问题

“I read an article in the newspaper 求职信息

and was very impressed by……”但是前提是你必须真的对这家酒店作了研究，同时也要注意，不要让面试官觉得你是为了讨好面试官而言过其实，这样只会适得其反。 qzm4

5.If we hire you, how long will you stay with us? 面试网

这个问题是要老板想知道你会不会像离开上一份工作那样很快的也离开这里，你可以这样回答： 面试网

“As long as my position here allows me 面试问题

to learn and to advance at a pace 面试问题

with my abilities.”

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这样就告诉老板，你是希望同酒店一起成长，不会轻易离开。

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6.Do you have any questions for me?

面试网

这也是一个面试中经典的结束问题，测试应聘者是否真正对这份工作真正有兴趣与热爱，此时应该询问具体的问题以显示应聘者非常了解该酒店，对未来的工作有很多的'期待和好主意，充分表示热情。

应聘者一定要提前准备很多有关这个酒店具体情况的问题，最好能

面试问题

够涉及到他们业务上取得的成绩，比如说：

“I learned that your hotel has seen tremendous growth in recent years.

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I’m keen to know how you made such a success.” 面试问题

如果你在面试中通过如上方法解决了问题，那么，到了这时，你的这张聘书基本上就到手了。 面试问题

酒店英语面试问题 求职面试

1、您认为您的岗位职责有哪些？ 求职信息

What do you think of your responsibility for this job?

2、能用英语自我介绍吗？ 礼仪

Could you introduce yourself in English?

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3、请画出西餐banquet流程图。 qzm4

Please illustrate the procedure of western restaurant banquet. 面试问题

4、您是如何理解职业道德的？ 面试问题

How do you perceive the morality of career?

5、请举例您在工作中遇到的几件困难，而您是如何克服的？ 求职面试

Could you list some difficulties during your work? 面试问题

And how did you conquer them? 礼仪

6、您对您以前的直属领导有何看法？

How do you like your senior leader who led you directly before? 求职信息

7、您对自己未来的计划是什么？

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What are the five plans for yourself in the future? qzm4

8、您都用业余时间学习些什么？ qzm4

What are you studying in your spare time?

9、你的期望待遇是什么？

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What kind of treatment do you expect?

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10、请介绍你的家庭。 求职信息

Would you mind introducing your family?

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11、请你用英文介绍目前服务的公司。 礼仪

Could you introduce the company which you are serving in English? 面试网

12、如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？ What could you make a contribution to our hotel if you are employed by our hotel? 礼仪

13、你开始投入找工作的时间有多久了？

How long have you been looking for the job?

14、你是怎么知道我们招聘这个职位的呢？ qzm4

How do you know the message that we have this vacancy?

15、除了工资，还有什么福利最吸引你？

求职面试

Besides the salary, what welfare attract you mostly? 面试问题

16、你参加过什么业余活动？ 求职面试

What amateur activities have you ever taken part in? 求职面试

酒店面试问题及回答 篇五

问题1、为什么选择酒店这个行业？ 求职信息

此面试题是让你回答对酒店的相关认知，你不认知这个行业，你就会选择这个行业？而你的认知的多或少反映出你在作出选择时的头脑清晰度。 求职面试

面试回答：酒店是最能体现个性化、人情化服务的一个综合场所，它不仅要求职工需要一定的职能技巧，更要求职工具备接人待物应有的心态，我认为我在酒店行业会更加锻炼自己。 礼仪

问题2、你应聘此职位的优势是什么？ qzm4

面试回答：我学习的是酒店管理专业，加上上一份工作经验使我适合这份工作；另外，我的个性开朗喜欢与人打交道，沟通能力好这在我的工作中能给我很大的帮助。 qzm4

问题3、简述下你在上家酒店的工作职责 qzm4

面试回答：我的工作是翻班制的，一天工作12个小时，早上主要的工作是办理C/O手续，和相应的服务，中午需要制作当天的报表，核对收银金额；下午开始办理C/I手续，这期间要处理客人各种投诉和需求。晚上是作为夜班值班经理处理公寓夜间事务。另外还要完成前台的夜审工作：核对房间数目，押金的收取情况等等。 求职信息

问题4、你是如何处理客人投诉的？ qzm4

面试回答：当客人提出投诉时，首先先向客人致歉，然后耐心的'倾听，了解情况，如果是公寓工作上的失误，在向客人道歉之后，做出相应的补偿。对于复杂的问题，要缓减客人的过激心态，不要马上表态，向上级领导汇报后再给客人答复。 面试问题

问题5、选择酒店行业你的职业目标是什么

提示：考官想了解你在酒店里你有什么样的发展计划。想优化自己到何种程度，不要讲些客人就是上帝什么空洞的话，那些书本上有，给人不真实。

面试回答：我觉得我的语言沟通能力仍欠缺，我要克服自己，提高自己能力，弥补自身不足，当然，我的愿望是能够做一名合格的前厅管理者，我会朝这个方面努力的。

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问题6、你上一份工作的离职原因是什么？

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提示：HR想了解你对原先公司的看法，和离职的原因，是否因为个人工作不好被公司开除？是否因为和上级关系不和被公司开除？

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面试回答：原先的公司是XX样的一个公司，公司的福利待遇都相当不错，我在公司已任职二年之久，离职的原因主要是由于交通不便，由于公司要把我调往二店，但是那边距离我住的地方实在是太远了，所以我只好放弃了。

酒店英语面试常见问题 篇六

Work experience is the type of workyou've done in the past. If you haven't started working yet you can say"Right now I'm still a sstudent." or "I'm a recent grad andIhaven't started working yet." In the second sentence, "recentgrad" is short for "recent graduate" and means that you havejust finished school. qzm4

请告诉我你过去的工作经验，工作经验就是你过去所做的工作。如果尚未开始工作，就可以回答“Right now I'mstill a student.”（现在我还是个学生。）或者说“I'm a recentgrad and I haven't started working yet.”（我刚刚毕业，还没有开始工作。）“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。

Second One:What's your greatest weakness? 礼仪

This is apopular question that western employers like to ask to make candidates nervous!In fact, they ask this to know how you respond to a difficult question. Youshouldn't answer by telling your greatest →←weakness since you might not get thejob! Instead, you can tell them something that isn't directly related to thejob position.

你最大的缺点是什么？西方老板特别爱问这个问题，让面试者感到很紧张。事实上，他问这个问题是看你对棘手问题的反应。你没必要如实回答你的弱点，因为那有可能让你得不到这份工作。相反，你可以告诉他们一些与工作不直接相关的事情。 求职面试

Third One: Why do you feel you are qualified for this job? 礼仪

This question is a good opportunity to brag a little bit. You should talk about some extraskills you have that maybe wasn't included in your resume, or talk about yourgreatest strength in more detail. 礼仪

你为什么觉得自己胜任这份工作？这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的技能；或者是再详细强调一下你的特长。 qzm4

Fourth One: Whatkind of salary did you have in mind?

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Salary is howmuch money you earn, usually per year. When asked this, it's best to answerwith a salary range or approximation and not an exact figure. This shows thatyou are familiar with the industry if you know what the approximate salaryshould be.

面试问题

你期望的薪水是多少？“salary”就是你赚多少钱，通常是年收入。回答这个问题时，最好说出一个大致范围，而不是一个确切的数字。如果你能说出这个工资范围，那就说明你对此行业非常了解。 面试网

Fifth One: Ifhired, when could you start work? 求职信息

When answeringthis it's best not to say you can start right away. This might make you seemvery desperate for a job. A safe answer would be "I can start at thebeginning of next month." qzm4

如果雇佣的话，你什么时候开始工作？回答这个问题时。一定要注意！不要说我马上可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常保险的回答可以是“I can start atthe beginning of next month.”（我下月初可以开始上班。）

Sixth One: What kind of work does the posi-tion involve?

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You can ask thisto clarify exactly what kind of work you'll be doing. 礼仪

这个职位包括哪些工作？通过问这句话，你可以清楚地了解到你的工作内容。

酒店面试英语自我介绍 篇七

"When I left college, I wanted to go into hotel and cateringwork so I took up a position as a receptionistto learn some front of house skills. qzm4

Working for a chain of hotels opened up opportunities and I was accepted as a junior manager after 2 years and was promoted to Front of House Manager after another year. I then moved to a more prestigioushotel within the group as Assistant Manager reporting to the General Manager and was there for 2 years gaining really good experience in budgeting and financial management, planning, organising and directing all hotel services, including front-of-house: reception, concierge, reservations, food and beverageoperations and housekeeping.

I held full responsibility for staff management and motivation, food control and sales, wine and liquorstocks, including the planning and coordinating of menus, being very experienced and capable of advising customers on menu and wine choice. I am also acknowledged as being very good at meeting and greeting customers and organising table reservations. 求职信息

After another 2 years I accepted a position as Deputy Manager of a privately owned, 400 year old convertedYorkshire farmhouse set in 80 acres on the edge of the Yorkshire Wolds specialising in the highest levels of customer care and personal service with 14 guest bedrooms, 3 self catering cottages, conference and event facilities for up to 85 guests and a Farmhouse Restaurant &Bar for up to 55 guests. 礼仪

I have been fully accountable for the business performance of restaurants which involved analysing and planning restaurant sales levels and maintaining profitabilityand preparing regular reports for management. I have organised rotas for all departments i.e. Housekeeping, Reception Weddings and Events and the Restaurant which covers breakfasts, lunches, conferences and dinners. I have also instigatedand implemented a direct marketing strategy to increase sales leading to significant improvements in the Restaurant business; I maximised sales revenues through up-selling and planning of marketing programmes.

面试问题

So, when I saw your advert for the General Manager's position I was really excited as I had just started to think about looking for a similar role and I am confident of having the Hotel and Catering management skills and experience that you require. As I mentioned, I am extensively experienced in the trade, which includes front of house, restaurants, bar and functions management. With my excellent organizational ability and interpersonal skills I run operations efficiently and profitably, and provide the highest levels of customer service, in fact I was 20xx winner in the Real Welcome category of the Welcome to Yorkshire Tourism Awards."

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酒店面试问题及回答 篇八

酒店面试题 求职面试

说一下你对市场的认识。

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如果你是销售员，你会怎样去做市场，有什么独特的见解。 礼仪

面试题回答技巧：

题目一、先说下市场认识：你可以从客户群定位、竞争对手分析 、广告宣传力度三方面进行市场综合分析。 求职面试

题目二、如果你是销售员，结合营销管理提出以下建议： 礼仪

1、执行力度、督察力度。 求职信息

酒店管理者的通病大都集中在落实问题上，如若没有执行到位总是有很多借口。但若换个角度去思考问题、去解决问题、协调寻求解决方案，那么问题就迎刃而解。只有执行力度上去了，工作质量才能随之提高。 酒店业的发展壮大，服务质量要不断提升，因为面对的是更高要求的客人。酒店业都强调细节管理，提升细节管理就要加大督查力度，无问题—督导检察可避免问题；有问题—可及时发现给予补救。 面试网

2、锁定目标进行市场定位。 礼仪

目标市场即是对酒店产品有需求、有支付能力的客户群。酒店要有针对性的研究目标市场，做出详细的分析，确定后采取主动深入营销战略，争取更为广阔的目标市场。我们在锁定目标市场的同时，要竭尽全力维护客户的忠诚度，维护的这些客户是最好的免费的口碑宣传，也是其它竞争对手比较难争取的客户群。 面试网

3、培养客户群、减少营业成本。

面试问题

一个酒店只有具有特色、良好的服务、具有新颖的卖点、与之产品相匹配的价格体系，真正实现客我共赢，方能维系良好的客我关系，才能谈及客户的忠诚度。忠诚的顾客其自愿花钱购买酒店的'产品与服务，其消费支出远远超出随意性客人，并且产生的口碑效应是对酒店最好且免费的宣传。 礼仪

4、节日营销与大席营销。 求职信息

中国作为一个礼仪之邦，每年节日在 60 余个，大家普遍比较重视的也有 20 多个，基本每个月都有节日，对于酒店来讲可根据本地市场环境，根据不同的节日做出相应的营销策划与推广。 求职信息

5、优质服务。 面试问题

酒店要根据现状制定服务及工作标准程序，规范技能操作。在对客服务过程中灵活的按其标准方能给客人提供优质服务。衡量优质服务的唯一标准就是顾客满意，我们也只有通过严抓培训、制定标准、灵活运用才能实现客人最大满意率。

更多面试技巧可参考英才网的面试题栏目，为大家总结整理了各行业招聘的面试要点，着装技巧，可方便求职者掌握更多求职资讯。

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酒店英语面试常见问题 篇九

1、 你喜欢和什么样的人/经理一起工作？

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What kind of people/manager do you like to work with?

这个问题主要是看你能否融入这个团队，同时，你喜欢一起工作的人通常往往是你本身性格的一个折射，意思就是你喜欢一起工作的人往往性格和你相似，所以这个时候面试人也想要知道你是如何看自己。如果你面试国际性的酒店，往往可以说I like working with people who are open-minded, active and easy-going（这只是一个例子），也可以按照自己的性格以及你面试的岗位回答。

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2、 如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？

What kind of value/contribution will you bring in if you join our hotel?

可以大胆谈谈自己的优势，尤其是根据自己的经验。可以说：If I get chance to join XXX hotel, I believe that my rich experiences in XXX（擅长的方面） can bring extra value to XXX hotel. Because/Since.。.（因为。.。谈自己以前的经历）。 这个问题的关键是你能说出个一二来，而且面试官想要知道你是否知道自己的优势在哪。 求职面试

3、How would you handle difficult or fussy customers? 求职信息

你是如何应对麻烦或者挑剔的客人的？

这个问题算是酒店面试最常见问题之一了。其实关于应对挑剔麻烦的客人，你的`回答可以遵循以下6个关键词来组织自己的语言，然后还可以举一个以前发生过的例子，来证明你指导如何应对麻烦和挑剔的客人。

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*Respect/尊重 面试问题

*Empathy/同理心，站在客人的角度思考(I will put myself in the customer's shoes, and try to see the situation from his/her perspective)

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*Listen/倾听

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*Identify the problem/找出问题

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*Avoid blame/避免责备

*Resolve the problem/解决问题 礼仪

4、Would you describe yourself as more of a leader or more of a follower? qzm4

你觉得自己是个领导者还是一个追随者？ 面试问题

不要被问题给限制了。如果你说一个领导者，可能会暗示你不太遵守工作规则。如果你说追随者，你看起来好像只知道服从，没有什么雄心壮志。但是其实别担心，只要解释好就可以。这个问题没有正确答案的，更加取决于你面试的职位，如果是一个领导者的职位，那你可以说自己想要成为一个领导者，更加显示出你雄心壮志的一面，想要成长的一面。

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5、If you were an animal, which one would you be? 面试问题

如果你可以做一个动物，你想做哪个动物？

面试官其实想看你快速思考的能力。如果你说你想做兔子bunny，那你给人的印象大概是温和soft、被动passive。如果你回答狮子lion，你大概比较aggressive。 这个问题的关键是看你想给面试官留下什么样的印象了。

面试问题

6、Why did you leave (are you leaving) your job? 面试问题

为什么你要离职？

面试网

这个问题，有很多答案，一般比较“好”一点的回答是： 礼仪

我想有更好的职业发展(better career development)

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我想开阔我的视野(broaden my views)

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它山之石可以攻玉，以上就是求职面试网为大家带来的9篇《酒店英语面试常见问题》，希望对您有一些参考价值，更多范文样本、模板格式尽在求职面试网。

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